IF YOUR CHINCHILLA IS ON HOLD, THE BALANCE IS DUE WHEN THE BABY REACHES 12 WEEKS AGE. THE BALANCE MUST BE PAID BEFORE A PICK UP APPOINTMENT CAN BE SCHEDULED. BABY CHINCHILLAS ARE READY FOR PICK UP AT 12 WEEKS OF AGE AND THE CHINCHILLA NEEDS TO BE PICKED UP BY 14 WEEKS AGE UNLESS OTHER ARRANGEMENTS HAVE BEEN MADE. IF ANY OF THESE REQUIREMENTS ARE NOT FOLLOWED THE BABY WILL BE RELISTED FOR SALE AND THE DEPOSIT IS NON REFUNDABLE.